Booking

Bookings can be made at any time before departure via email, telephone, or through our website www.samisiida.no.

Payment

Our rates are in Norwegian Kroner (NOK) and include applicable Norwegian taxes. Payment is processed in NOK. An invoice fee of NOK 50 will be charged for each invoice. Credit card payments incur an additional fee of 3.5%.

For online bookings:

• • The full amount must be paid at the time of booking.

For manually booked experiences (packages, private tours, etc.):

• • Payment can be made via bank transfer (invoice) or e-payment link sent by email or SMS.
  • Invoice or payment link will include a set payment deadline, usually 2 weeks.
  • If payment is not made within the deadline, Sami Siida reserves the right to cancel the booking without notice. A cancellation confirmation will be sent by email.

Cancellation Policy

Cancellation requests must be submitted in writing and confirmed by Sami Siida with a cancellation confirmation before they take effect.

Cancellation Fees:

• • 30 days or more before arrival: 10% retained by Sami Siida.
  • 29–15 days before arrival: 50% of the total booking value is charged, in addition to the 10% deposit.
  • 14 days or less before arrival: No refund.

Supplier Cancellation: Cancellations made by Sami Siida may occur due to weather conditions or safety concerns. If an alternative experience is available, guests will have the option to accept it. Refunds will apply only to the canceled portion of the booking.

Cancellation Due to Illness: Travel cancellation insurance is not included in the tour price. Guests are encouraged to have their own travel insurance.

Changes to Bookings

Any changes to a booked tour will incur an administration fee:

• • NOK 200 per person for single-day/evening tours.
  • NOK 400 per person for multi-day tours/packages.

Sami Siida reserves the right to make minor adjustments to the tour program, revise pricing due to external factors, or cancel/change tours due to weather and seasonal conditions.